Privacy Policy and and SMS Policy Disclosure

Privacy Policy

Effective Date: April 01, 2025

American Hauling Solution LLC website is owned and operated by American Hauling Solution LLC, which is the data controller of your personal information. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, maintain, and safeguard your information when you interact with us through our website, SMS, phone communications, Meta ads campaigns, and third-party vendors.

1. Information We Collect

We may collect the following information:

• Name, phone number, email address, and contact details
• Vehicle details and transport requirements
• Pickup and delivery addresses and scheduling details
• Information submitted through website forms, Meta ads, dialers, or third-party vendors
• Device information such as IP address, browser type, cookies, and usage behavior

2. How We Use Your Information

We use your information to:

• Provide vehicle transport quotes, scheduling, dispatch, pickup, and delivery updates
• Send SMS messages regarding quotes, appointment reminders, dispatch coordination, and customer support
• Connect customers with drivers, dispatchers, and carriers
• Respond to inquiries and provide customer service
• Improve our services, operations, and website performance
• Maintain internal business records and legal compliance

All SMS messages include clear instructions to opt out by replying STOP or receive help by replying HELP.

3. Sharing and Disclosure of Information

We do NOT sell, rent, or share your personal information for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We may share your information only when necessary with:

• Drivers, carriers, dispatchers, or transport coordinators involved in fulfilling your transport request
• Trusted service providers required to operate our website or business
• Legal authorities when required by law or regulation

4. Consent, SMS Communication & Opt-Out

By submitting your information through our website, quote forms, Meta ads campaigns, dialers, or third-party vendors, you expressly consent to receive conversational SMS messages from American Hauling Solution LLC, including:

• Vehicle transport quotes
• Carrier dispatch updates
• Pickup and delivery notifications
• Appointment reminders
• Customer support communications

Message frequency may vary. You may receive up to 10 SMS messages per week.

Message and data rates may apply.

Consent is not a condition of purchase.

• Reply STOP to unsubscribe
• Reply HELP for assistance

5. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, or alteration. While we strive to protect your data, no internet transmission or storage method is 100% guaranteed secure.

6. Retention of Information

We retain your personal information only for as long as necessary to:

• Provide our transport and support services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements and policies

7. Cookies & Website Analytics

Our website may use cookies, analytics tools, and browser tracking technologies to improve user experience, monitor performance, and optimize website functionality. This information does not override our commitment to protecting your personal privacy.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal, operational, or service requirements. Any updates will be posted on this page with the revised Effective Date.

9. Contact Information

American Hauling Solution LLC

Email: info@americanvehiclehauling.com

Phone: (888) 807-5356

USDOT#: 4329211

MC#: 1690084

Website: americanvehiclehauling.com